Is my money safe if I book with you?
Absolutely. We are a member of ABTA and we also hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority. ABTA and ATOL members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. The air inclusive holidays that we arrange are ATOL protected if the first leg of your trip departs from the UK. Where a holiday is ATOL protected, the CAA will ensure that you are not left stranded abroad and refund any money for an advance booking in the unlikely event of our insolvency. If your holiday does not include flights, ABTA will financially protect your holiday in the same way except that, if already abroad, you will be returned to the point where your contracted arrangements with us commenced. For further information, visit www.atol.org.uk and www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection. Also see our Terms and Conditions for more information.
Can I pay in instalments?
At the time of booking we will need to collect the following deposits based on the time until your departure date:
Over 3 months before departure: 25% of the total Travel Plan Price
1-3 months before departure: 50% of the total Travel Plan Price
Less than 1 month before departure: 75% of the total Travel Plan Price
Do I need to pay for my flights separately?
International Flights must be paid for in full before the ticketing deadline. If your flights have been placed on hold, your Travel Specialist will inform you of the ticketing deadline.
What makes Thailand Travel Plan different?
We’re a tour operator with a twist, offering you a really unique way to experience Thailand. Instead of group tours, we offer you the chance to build your own trip with our range of bite-sized tours lasting a few days each. Our trips are all about flexibility, freedom and independence. When you arrive in Thailand, you’ll be given a welcome pack including all of your local transport tickets and accommodation vouchers, but you’ll travel independently during your holiday, joining a small group for some of the excursions and activities.
Are these group tours?
No. Our trips are independent, giving you the freedom to choose your own route. This also means that your trip does not run the risk of being cancelled due to lack of numbers. You’ll travel independently throughout most of your trip, joining a small group for some of the excursions and activities. During these excursions, you'll be escorted by an english-speaking guide and the group size is normally around 8-12 people. This means that you won't be travelling with the same group of people or guide throughout your whole trip.
Do you tailor make itineraries? Can we request specific hotels?
Although we do create itineraries for travel through Thailand, these are based on a series of our modules rather than specific requests. You can combine these modules in a number of different ways, and we can add extra nights in any of the destinations featured in your trip. All you need to do is list the modules that appeal to you, and we’ll link them together using our local knowledge.
What happens if I want to visit a destination that you don’t offer within your modules?
We believe that we cover the most interesting and beautiful places in Thailand within our modules, so we don’t offer any destinations that are not featured on the website. If, however, you would like to visit somewhere that we are unable to book, this is no problem at all. We can leave a gap within your itinerary and you can arrange this part of your trip separately.
Can you also book my flights?
Of course! We have the expertise and the airline deals to come up with the right flights for you. We'll ensure that your flights are perfectly co-ordinated with your itinerary, giving you the convenience of booking everything under 'one roof'. In addition, we'll keep you up to date with any airline schedule changes that might occur while you're away, and reshuffle your travel plans where necessary.
What if I’ve already booked my flights?
No problem, you can still make use of our services as we can help organise just your land arrangements.
Is there an age limit and do I need to be in really good shape for these trips?
Not at all. We offer a mix of active, adventurous modules as well as more relaxed cultural tours, so you can build an itinerary that is as action-packed or as laid back as you like. This means that we’re suitable for all ages and fitness levels. Our friendly Travel Specialists will be able to point you towards the modules that match your own personal fitness levels and wishes.
Are prices the same for single travellers?
We can organise trips for single travellers, but please do bear in mind that we do not organise group tours and all of our prices are therefore based on 2 people travelling. Our trips are independent therefore there will be a single supplement for your hotels, but during your tours you will join with a small group of other travellers.
Will we get much free time or is it a strict itinerary?
Our trips are all about freedom and independence, so you’ll have plenty of free time to enjoy your surroundings at your own pace. We offer city tours, cooking classes and local excursions that we believe will really enhance your trip, but you can opt in and out of these as you wish. As you’re in charge of building your own itinerary, you can factor in as much free time as you need.
Do you have a brochure you can send me?
We are an online travel company and as such don't produce any brochures. All of the information about our trips can be found on our website. If you have any questions or would like any further information about our travel options, please feel free to contact us on 01273 322040 or you can send us an email with any queries you may have.
Accommodation
What standard of hotel do you use?
We prefer to steer clear of multinational /chain hotels and luxury resorts as these often lack character and atmosphere. Instead, we personally source a range of small-scale, locally owned properties, all with clean, comfortable rooms and warm welcomes. We believe that you’ll get a far more interesting and authentic experience by travelling this way without sacrificing basic comfort.
What star rating are the hotels?
Rather than using star ratings to classify our accommodation, we go by different comfort levels, as explained on our accommodation page.
Why can’t you tell me the names of my accommodation before booking?
We personally source small-scale, authentic accommodation for our trips, and these often have only a handful of rooms. Consequently, we choose a small pool of accommodation options in each destination, so if one is fully booked we can offer you another one of the same quality. We continually check to ensure that the quality is consistent across all of our choices. Therefore, like many other adventure travel companies, it is not possible to name the accommodation in advance of booking. However, once the final booking has been made, we can provide you with the full list of names of all of your hotels. In the meantime you can find out more about the style of accommodation we use and an explanation of our comfort levels on our accommodation page.
During your trip...
What kind of support can I expect when I am on my trip?
After you’ve booked your trip, we’ll email you a package of travel documents with details about our local partners with offices in Thailand. This will include an emergency contact number and the addresses of each office. Our local agents will be on hand 24/7 to lend a hand with anything that you need during your trip. Being located within Thailand, they are in a strong position to help with any issues that arise.
How will I get around during my trip?
We prefer to use local transport and therefore support local communities within Thailand wherever possible, as we believe that this creates a really memorable Thailand experience.
What happens after I have made my booking?
Once you're happy with your Travel Plan, just complete the booking form. Once we receive the booking form we will need to collect a down payment, and then we’ll send off your request to our local office to get it confirmed. Once everything has been confirmed, we’ll collect the rest of the balance (if you’re leaving within 3 months of your booking date). We’ll then email all your travel documents, including the details of your accommodation. If during the confirmation process the accommodation or modules are not available, we’ll work with you to re-arrange alternatives, which could have a small bearing on the price, but we’ll always get something sorted.
Is it possible to travel in Thailand with children?
Thailand is a safe country to travel to with children. There may be certain modules such as trekking from Chiang Mai that we might advise you don’t do with young children and the same for modules based around water like the Khao Sok national park.
What happens if I don’t like Thai food?
There will always be options to find other types of food where ever you go. If you find the food a bit spicy for your liking you can always ask for it to be “mai phet” (not spicy)!
Will anybody speak English?
Where you have guided modules, your local guide will speak English. Staff that are customer facing in hotels will also speak English as well as many restaurant staff. You would only probably have trouble finding someone that couldn’t speak English if you went into the countryside.
What clothing should I pack?
Thailand is a humid country throughout the year so thin layered clothing is best. Shorts/skirts, t-shirts and sandals are fine for wearing during the day or beach wear. Be aware that beach wear would not be appropriate when visiting temples or for formal events. If you’re staying in a hill tribe village in the north you might want to take a thin fleece type jumper. Sturdy trainers are also advised if trekking. Also pack a light rain proof jacket in case you are caught in a sudden down pour.
What are the likely costs when I’m out there?
In regards to cost once you arrive, this can vary from pocket change to the platinum card, depending on taste and spending habits. For example you can eat very cheaply in Thailand, for as little as 50p for a meal at one of the many street stalls or markets. Local restaurants are more likely to charge £1-£5, while the gourmet restaurants can be anywhere between £10-£50. The smaller transfers around town by taxi, tuk-tuk or cyclo shouldn’t cost you much more than £5 per person (depending on the distance).
Absolutely. We are a member of ABTA and we also hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority. ABTA and ATOL members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. The air inclusive holidays that we arrange are ATOL protected if the first leg of your trip departs from the UK. Where a holiday is ATOL protected, the CAA will ensure that you are not left stranded abroad and refund any money for an advance booking in the unlikely event of our insolvency. If your holiday does not include flights, ABTA will financially protect your holiday in the same way except that, if already abroad, you will be returned to the point where your contracted arrangements with us commenced. For further information, visit www.atol.org.uk and www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection. Also see our Terms and Conditions for more information.
Can I pay in instalments?
At the time of booking we will need to collect the following deposits based on the time until your departure date:
Over 3 months before departure: 25% of the total Travel Plan Price
1-3 months before departure: 50% of the total Travel Plan Price
Less than 1 month before departure: 75% of the total Travel Plan Price
Do I need to pay for my flights separately?
International Flights must be paid for in full before the ticketing deadline. If your flights have been placed on hold, your Travel Specialist will inform you of the ticketing deadline.
What makes Thailand Travel Plan different?
We’re a tour operator with a twist, offering you a really unique way to experience Thailand. Instead of group tours, we offer you the chance to build your own trip with our range of bite-sized tours lasting a few days each. Our trips are all about flexibility, freedom and independence. When you arrive in Thailand, you’ll be given a welcome pack including all of your local transport tickets and accommodation vouchers, but you’ll travel independently during your holiday, joining a small group for some of the excursions and activities.
Are these group tours?
No. Our trips are independent, giving you the freedom to choose your own route. This also means that your trip does not run the risk of being cancelled due to lack of numbers. You’ll travel independently throughout most of your trip, joining a small group for some of the excursions and activities. During these excursions, you'll be escorted by an english-speaking guide and the group size is normally around 8-12 people. This means that you won't be travelling with the same group of people or guide throughout your whole trip.
Do you tailor make itineraries? Can we request specific hotels?
Although we do create itineraries for travel through Thailand, these are based on a series of our modules rather than specific requests. You can combine these modules in a number of different ways, and we can add extra nights in any of the destinations featured in your trip. All you need to do is list the modules that appeal to you, and we’ll link them together using our local knowledge.
What happens if I want to visit a destination that you don’t offer within your modules?
We believe that we cover the most interesting and beautiful places in Thailand within our modules, so we don’t offer any destinations that are not featured on the website. If, however, you would like to visit somewhere that we are unable to book, this is no problem at all. We can leave a gap within your itinerary and you can arrange this part of your trip separately.
Can you also book my flights?
Of course! We have the expertise and the airline deals to come up with the right flights for you. We'll ensure that your flights are perfectly co-ordinated with your itinerary, giving you the convenience of booking everything under 'one roof'. In addition, we'll keep you up to date with any airline schedule changes that might occur while you're away, and reshuffle your travel plans where necessary.
What if I’ve already booked my flights?
No problem, you can still make use of our services as we can help organise just your land arrangements.
Is there an age limit and do I need to be in really good shape for these trips?
Not at all. We offer a mix of active, adventurous modules as well as more relaxed cultural tours, so you can build an itinerary that is as action-packed or as laid back as you like. This means that we’re suitable for all ages and fitness levels. Our friendly Travel Specialists will be able to point you towards the modules that match your own personal fitness levels and wishes.
Are prices the same for single travellers?
We can organise trips for single travellers, but please do bear in mind that we do not organise group tours and all of our prices are therefore based on 2 people travelling. Our trips are independent therefore there will be a single supplement for your hotels, but during your tours you will join with a small group of other travellers.
Will we get much free time or is it a strict itinerary?
Our trips are all about freedom and independence, so you’ll have plenty of free time to enjoy your surroundings at your own pace. We offer city tours, cooking classes and local excursions that we believe will really enhance your trip, but you can opt in and out of these as you wish. As you’re in charge of building your own itinerary, you can factor in as much free time as you need.
Do you have a brochure you can send me?
We are an online travel company and as such don't produce any brochures. All of the information about our trips can be found on our website. If you have any questions or would like any further information about our travel options, please feel free to contact us on 01273 322040 or you can send us an email with any queries you may have.
Accommodation
What standard of hotel do you use?
We prefer to steer clear of multinational /chain hotels and luxury resorts as these often lack character and atmosphere. Instead, we personally source a range of small-scale, locally owned properties, all with clean, comfortable rooms and warm welcomes. We believe that you’ll get a far more interesting and authentic experience by travelling this way without sacrificing basic comfort.
What star rating are the hotels?
Rather than using star ratings to classify our accommodation, we go by different comfort levels, as explained on our accommodation page.
Why can’t you tell me the names of my accommodation before booking?
We personally source small-scale, authentic accommodation for our trips, and these often have only a handful of rooms. Consequently, we choose a small pool of accommodation options in each destination, so if one is fully booked we can offer you another one of the same quality. We continually check to ensure that the quality is consistent across all of our choices. Therefore, like many other adventure travel companies, it is not possible to name the accommodation in advance of booking. However, once the final booking has been made, we can provide you with the full list of names of all of your hotels. In the meantime you can find out more about the style of accommodation we use and an explanation of our comfort levels on our accommodation page.
During your trip...
What kind of support can I expect when I am on my trip?
After you’ve booked your trip, we’ll email you a package of travel documents with details about our local partners with offices in Thailand. This will include an emergency contact number and the addresses of each office. Our local agents will be on hand 24/7 to lend a hand with anything that you need during your trip. Being located within Thailand, they are in a strong position to help with any issues that arise.
How will I get around during my trip?
We prefer to use local transport and therefore support local communities within Thailand wherever possible, as we believe that this creates a really memorable Thailand experience.
What happens after I have made my booking?
Once you're happy with your Travel Plan, just complete the booking form. Once we receive the booking form we will need to collect a down payment, and then we’ll send off your request to our local office to get it confirmed. Once everything has been confirmed, we’ll collect the rest of the balance (if you’re leaving within 3 months of your booking date). We’ll then email all your travel documents, including the details of your accommodation. If during the confirmation process the accommodation or modules are not available, we’ll work with you to re-arrange alternatives, which could have a small bearing on the price, but we’ll always get something sorted.
Is it possible to travel in Thailand with children?
Thailand is a safe country to travel to with children. There may be certain modules such as trekking from Chiang Mai that we might advise you don’t do with young children and the same for modules based around water like the Khao Sok national park.
What happens if I don’t like Thai food?
There will always be options to find other types of food where ever you go. If you find the food a bit spicy for your liking you can always ask for it to be “mai phet” (not spicy)!
Will anybody speak English?
Where you have guided modules, your local guide will speak English. Staff that are customer facing in hotels will also speak English as well as many restaurant staff. You would only probably have trouble finding someone that couldn’t speak English if you went into the countryside.
What clothing should I pack?
Thailand is a humid country throughout the year so thin layered clothing is best. Shorts/skirts, t-shirts and sandals are fine for wearing during the day or beach wear. Be aware that beach wear would not be appropriate when visiting temples or for formal events. If you’re staying in a hill tribe village in the north you might want to take a thin fleece type jumper. Sturdy trainers are also advised if trekking. Also pack a light rain proof jacket in case you are caught in a sudden down pour.
What are the likely costs when I’m out there?
In regards to cost once you arrive, this can vary from pocket change to the platinum card, depending on taste and spending habits. For example you can eat very cheaply in Thailand, for as little as 50p for a meal at one of the many street stalls or markets. Local restaurants are more likely to charge £1-£5, while the gourmet restaurants can be anywhere between £10-£50. The smaller transfers around town by taxi, tuk-tuk or cyclo shouldn’t cost you much more than £5 per person (depending on the distance).
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